Which of the following can result from an organization facing public scrutiny?

Study for the CII Certificate in Insurance - Introduction to Risk Management (I11). Review key concepts, understand risk principles, and test your knowledge with multiple choice questions.

When an organization faces public scrutiny, it often leads to a variety of challenges that can adversely affect its image and operations. The situation typically involves increased media attention, which may not be favorable. Loss of advertising revenue is a likely consequence because advertisers may distance themselves from a brand that is under negative scrutiny. Additionally, the organization may experience negative media coverage that highlights any issues or controversies, further damaging its reputation. This environment often results in a significant impact on public perception and financial performance.

In contrast, the other outcomes such as increased customer satisfaction, higher service quality, or improved brand trust would generally be seen as positive results, often emerging from successful management of challenges rather than directly from being under scrutiny. These positive outcomes typically require proactive efforts and improvements rather than emerging naturally from criticism or public watchfulness.

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